How to enrol:
Enrolment for 2012 Short Courses is now available. Where enrolment is available online via the web, simply press the ‘Enrol’ button below. If enrolment is not available online, or, if you would prefer to enrol via phone, fax or in person, simply telephone us with your credit card details, or download and fax or mail your completed application form.
Enrol offline: download application form
Target Audience
Upon completion of the Accessing the WAN course, you will be able to perform the following functions:
- Describe the impact of Voice Over IP and Video Over IP applications on a network
- Identify and correct common network problems at layers 1, 2, 3, and 7 using a layered model approach
- Interpret network diagrams
- Describe the components required for network and Internet communications
- Implement basic switch security measures such as port security, trunk access, and management VLANs
- Explain the operation and benefits of using DHCP and DNS
- Configure, verify, and troubleshoot DHCP and DNS operations on a router
- Describe current network security threats and explain how to implement a comprehensive security policy to mitigate common threats to network devices, hosts, and applications
- Describe the functions of common security appliances and applications
- Describe recommended security practices to secure network devices
- Describe the purpose and types of access control lists (ACLs)
- Configure and apply ACLs based on network filtering requirements
- Configure and apply an ACLs to limit Telnet and SSH access to the router using the Security Device Manager command-line interface (SDM/CLI)
- Verify, monitor, and troubleshoot ACLs in a network environment
- Explain the basic operation of Network Address Translation (NAT)
- Configure NAT for given network requirements using SDM/CLI
- Troubleshoot NAT issues
- Describe different methods for connecting to a WAN
- Configure and verify a basic WAN serial connection
- Configure and verify a Point-to-Point Protocol (PPP) connection between Cisco routers
- Configure and verify Frame Relay on Cisco routers
- Troubleshoot WAN implementation issues
- Describe the importance, benefits, role, impact, and components of VPN technology

Course Content
Accessing The WAN
This course discusses the WAN technologies and network services required by converged applications in Enterprise Networks. The course uses the Cisco Enterprise Composite model (ECM) to introduce integrated network services and explains how to select the appropriate devices and technologies to meet ECM requirements. Learn how to implement and configure common data link protocols and how to apply WAN security concepts, principles of traffic, access control and addressing services. Finally, learn how to detect, troubleshoot, and correct common enterprise network implementation issues.

Chapter 1. Services in a Converged WAN
- 1.0 Chapter Introduction
- 1.1 Providing Integrated Services to the Enterprise
- 1.2 WAN Technology Concepts
- 1.3 Using Appropriate WAN Technologies in the ECM
- 1.4 Chapter Labs
- 1.5 Chapter Summary
- 1.6 Chapter Quiz
Chapter 2. PPP
- 2.0 Chapter Introduction
- 2.1 Serial Point-to-Point Links
- 2.2 PPP Concepts
- 2.3 Configuring PPP
- 2.4 Configuring PPP Authentication
- 2.5 Chapter Labs
- 2.6 Chapter Summary
- 2.7 Chapter Quiz
Chapter 3. Frame Relay
- 3.0 Chapter Introduction
- 3.1 Basic Frame Relay Concepts
- 3.2 Configuring Frame Relay
- 3.3 Advanced Frame Relay Concepts
- 3.4 Configuring Advanced Frame Relay
- 3.5 Chapter Labs
- 3.6 Chapter Summary
- 3.7 Chapter Quiz
Chapter 4. Enterprise Network Security
- 4.0 Chapter Introduction
- 4.1 Understanding the Requirements for Network Security
- 4.2 Securing Cisco Routers
- 4.3 Disabling Unused Cisco Router Network Services and Interfaces
- 4.4 Managing Cisco IOS Devices
- 4.5 Chapter Labs
- 4.6 Chapter Summary
- 4.7 Chapter Quiz
Chapter 5. Access Control Lists (ACLs)
- 5.0 Chapter Introduction
- 5.1 Using ACLs to Secure Networks
- 5.2 Configuring Simple ACLs
- 5.3 Configuring Extended ACLs
- 5.4 Configuring Complex ACLs
- 5.5 Chapter Labs
- 5.6 Chapter Summary
- 5.7 Chapter Quiz
Chapter 6. Providing Teleworker Services
- 6.0 Chapter Introduction
- 6.1 Broadband Services
- 6.2 VPN Technology
- 6.3 Chapter Labs
- 6.4 Chapter Summary
- 6.5 Chapter Quiz
Chapter 7. Implementing IP Addressing Services
- 7.0 Chapter Introduction
- 7.1 Scaling Networks with NAT
- 7.2 DHCP
- 7.3 IPv6
- 7.4 Using Cisco SDM to Implement IP Addressing Services
- 7.5 Chapter Labs
- 7.6 Chapter Summary
- 7.7 Chapter Quiz
Chapter 8. Troubleshooting Enterprise Networks
- 8.0 Chapter Introduction
- 8.1 Establishing the Network Performance Baseline
- 8.2 Troubleshooting Methodologies and Tools
- 8.3 Common WAN Implementation Issues
- 8.4 Network Troubleshooting
- 8.5 Chapter Labs
- 8.6 Chapter Summary
- 8.7 Chapter Quiz
Refund Policy (short courses)
Course Withdrawal & Refunds:
Fee refunds will only be issued if a course withdrawal request
is received at least five (5) working days prior to the date of
course commencement. A 25% administration fee will be charged.
No refunds will be issued for withdrawal requests received after
this time.
Course Transfers:
Students wishing to transfer to a future start date of the same
course will be accepted if a request is received at least five
(5) working days prior to the date of course commencement, and
providing a suitable future course offering is available. For
all transfer requests, a $35 transfer fee will apply.
Course Cancellation by the
Institute: Where a course is cancelled due to
unforeseen circumstances, a full refund will be issued.
Processing of refunds takes a minimum
of twelve (12) working days. All refunds will be made directly
to the payee, and will be mailed to the payee’s address as shown
on the application form. For online/web-based fee payments made via credit card, refunds will only be made to the payee’s credit card as was used for the original fee payment.