This course will give you the essential skills and knowledge to work as an administration officer within a medical practice or hospital. You will be given hands on practical training in a simulated hospital environment.
You will gain skills in planning and organising, problem solving, self management and exercising initiative in a business environment.
You will learn medical terminology, how to prepare and process medical accounts and maintain patient records whilst applying principles of confidentiality, privacy and security within a medical environment.
Your study will also include how to organise schedules, control medical supplies and participation in Occupational Health and Safety procedures.
On successful completion, you will be equipped with the skills necessary to pursue a range of administration and receptionist roles within the health and medical services industries. Roles may include Medical Receptionist, Medical Records Clerk, or Medical Administration Officer.
You may wish to progress into the Certificate IV in Business or the Certificate IV in Business Administration.
You must have:
VTAC and direct entry – beginning and mid year enrolment.
VTAC - to apply for a full time position in this course you must use the Victorian Tertiary Admissions Centre (VTAC) process. Details of the VTAC application process are at www.vtac.edu.au and in the VTAC Guide which is available from leading newsagents and libraries from August.
Assessment of application
This course is subject to Government subsidy for eligible students. Complete the eligibility survey now to see if you will receive government assistance for this course. If you are not eligible for government subsidy, the full fee will apply.
$12.43 per hour. This course will typically cost $5,407.05 (full time).If you are an employer seeking training for groups of employees, contact the Institute for a customised package.
Advanced Standing is approved recognition of prior learning that is displayed as an Exemption (EX) on the student’s academic record. Recognition of Prior Learning (RPL) or Recognition of Current Competencies (RCC) takes into account the knowledge and skills you’ve already gained through your previous education and work. This may be through formal or informal training, paid or unpaid work experience, and can earn you credit if relevant to your chosen course.
This unit describes the performance outcomes, skills and knowledge required to identify customer needs and monitor service provided to customers. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
This unit describes the performance outcomes, skills and knowledge required to participate in workplace occupational health and safety (OHS) processes to protect workers own health and safety, and that of others.
This unit describes the performance outcomes, skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.
This unit describes the performance outcomes, skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; and to use appropriate advanced medical terminology. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
This unit describes the performance outcomes, skills and knowledge required to plan, draft and review a basic document before writing the final version.