Certificate II in Floristry 
 

 
Traineeship
National Code
: 
WRF20104 
Short Course Guide
CRICOS Code:  
Centre:
Hair, Beauty and Floristry
Location:
Elgar Campus
Study Area: Floristry; 
Study Area Sub Category:  
Career Card:
Florist 
Jump to:
Units of Competency

What does this course involve?

As you read this information, please note the course is going to be re-accredited. There will be minor changes to the information provided here.

This course will equip you with practical skills and knowledge for a career in floristry - an industry where you can be creative and business-minded.

You will learn essential skills in communication, housekeeping and workplace safety. You will learn how to prepare and display floristry stock and arrange foliage and flowers in boxes, posies, baskets or bowls.

You will also study retail topics such as how to provide service to customers, operate retail equipment and perform stock control.

You will complete work experience to gain industry experience and will have the opportunity to prepare arrangements for various functions hosted by Box Hill Institute and compete for various awards, such as the Apprentice of the Year.

What employment opportunities will I have?

This course will provide you with the skills to apply for an apprenticeship within the floristry industry.

As a student, the Institute’s Employment Service is your first port of call for advice on gaining employment in this field, and can be contacted on 1300 BOX HILL (1300 269 445).

Accreditation

This course is government accredited and has national recognition

What further study options will I have?

Successfully complete this course and you will be able to further develop your skills by progressing to the Certificate III in Floristry or Certificate IV in Floristry that specialise in Small Business.

Can I apply?

You must be 16 years or over and possess an aptitude for floristry, or have arranged to undertake a traineeship in floristry.

 

How do I apply?

Direct entry - Rolling enrolments

If you have any queries, please contact the Institute on 1300 BOX HILL (1300 269 445).

How will I be selected for this course?

  • Individual interview
  • Group interview

Length of course

Full time - 1 year (3 days per week)

Where will I study?

Elgar Campus

What costs and other fees should I expect?

For this course, there are two fee structures. Visit the Government Subsidised Place Eligibility page to see if you are eligible for a Government subsidised place.

Government Subsidised Fees

  1. Tuition Fee - $1.62 per hour (max $875.00)
  2. Concession Tuition Fee - $105.00
  3. Service and Amenities Fee - $65.00 or 90.00
  4. Material Fees - contact the Institute
Fee For Service Fees

Fee for Service - this course will cost $10,000.00 if you aren't eligible for government subsidised training.

If you are an employer seeking training for groups of employees, contact the Institute for a customised package.

How will I be assessed?

  • Oral presentation
  • Written assessment
  • Practical assessment
  • Project work
  • Examination or testing
  • Online assessment
  • Workplace assessment

Will my previous experience or study count?

Advanced Standing is approved recognition of prior learning that is displayed as an Exemption (EX) on the student’s academic record. Recognition of Prior Learning (RPL) or Recognition of Current Competencies (RCC) takes into account the knowledge and skills you’ve already gained through your previous education and work. This may be through formal or informal training, paid or unpaid work experience, and can earn you credit if relevant to your chosen course.

 
Units of Competency

Mandatory competencies
WRFO201B
Provide Service To Floristry Customers
36.00 hr
This unit describes the skills and knowledge required to provide service to customers. It requires the application of customer service skills and product knowledge for a range of floristry products and services. This competency may apply to a range of roles in the workplace.
WRFO202B
Care For Floristry Stock And Merchandise
60.00 hr
This unit describes the skills and knowledge required to select, monitor, condition and care for flower and plant materials and maintain floristry merchandise, including sundries and ancillary items.
WRFO203B
Prepare And Display Floristry Stock
30.00 hr
This unit describes the skills and knowledge required to prepare and present floristry stock and merchandise within the shop/studio, including the preparation and maintenance of displays.
WRFO204B
Assemble And Prepare Floristry Products
130.00 hr
This unit describes the skills and knowledge to prepare, construct and present floral arrangements produced to pre-determined design specifications. This competency may apply to a range of roles in the workplace where the florist is under the supervision of an experienced florist. It does not require the development of the design specifications.
WRRCA1B
Operate Retail Equipment
21.00 hr
This unit involves the skills, knowledge and attitudes to operate a variety of retail equipment. It involves identifying the correct equipment required for a given task, maintaining retail equipment, applying keyboard skills and operating data entry equipment.
WRRCS1B
Communicate In The Workplace
50.00 hr

This unit encompasses the skills, knowledge and attitudes required for effective communication with customers and other staff in the workplace. It involves establishing contact with customers, processing information, working in a team, maintaining personal presentation, following routine instructions, reading and interpreting retail documents and using numbers in the workplace.

WRRCS2B
Apply Point Of Sale Handling Procedures
21.00 hr
This unit encompasses the skills, knowledge and attitudes required at the point of sale in any retail store. It includes operating the point of sale equipment, applying store policies and procedures to a range of transactions, dealing appropriately with the customer and packing or wrapping the item for transportation.
WRRER1B
Work Effectively In a Retail Environment
40.00 hr

This unit encompasses the skills, knowledge and attitudes required to work effectively in a retail environment. It involves acting responsibly and in a non-discriminatory manner, and identifying the relevant award/agreement.

WRRF1B
Balance Register/Terminal
18.00 hr
This unit encompasses the skills, knowledge and attitudes required to balance the register/terminal in a retail environment. It involves clearing the register, counting money, calculating non-cash transactions and reconciling takings.
WRRI1B
Perform Stock Control Procedures
36.00 hr
This unit encompasses the skills, knowledge and attitudes required to handle stock in a retail environment. It involves receiving and processing incoming goods, rotating stock, participating in stocktakes, reordering stock and dispatching goods.
WRRLP1B
Apply Safe Working Practices
18.00 hr

This unit incorporates the National Occupational Health and Safety Commission (NOHSC) guidelines for occupational health and safety. It encompasses the skills, knowledge and attitudes to maintain a safe work environment for staff, customers and others. It involves observing basic safety and emergency procedures.

WRRLP2B
Minimise Theft
21.00 hr

This unit encompasses the competencies required to minimise theft in a retail environment. It involves applying routine store security, taking appropriate action to minimise theft and maintaining security of cash, registers/terminals and keys.

WRRM2B
Perform Routine Housekeeping Duties
18.00 hr

This unit encompasses the skills, knowledge and attitudes required to maintain and organise work areas in a retail environment. It involves applying personal hygiene practices by staff members and the organisation of the work area to keep the workplace tidy, clean and safe.

WRRS1B
Sell Products And Services
18.00 hr

This unit involves the skills, knowledge and attitudes required to sell products and services in a retail environment. It involves the use of sales techniques and encompasses the key selling skills from approaching the customer to closing the sale. It requires a basic level of product knowledge.

Elective (mandatory)
RTC2016A
Recognise Plants
40.00 hr
Recognise plants.
All fees quoted are indicative fees and are correct at the time of publishing. In subsequent calendar years, fees may be subject to a small increase in line with annual Institute fee pricing reviews. This qualification may have prerequisites, co-requisite or bridging units from lower or higher level qualifications. An offer of a place is always subject to places being available. The Institute reserves the right to close applications when the course is full. Where minimum course numbers are not met, the course may be cancelled at short notice. In such instances and only when possible, an alternative option may be suggested for accredited courses. For further clarification please seek advice from the Institute.

Course Enquiries

Local Students
1300 BOX HILL (1300 269 445)

International Students
+61 3 9286 9425

Please click here to see the list of courses offered to International students