This course is designed to prepare you for work as a clerical or administration officer in a range of industries.
You will learn how to use your initiative in a business environment, organise your daily tasks and manage workplace information.
You will learn how to produce business documents, maintain business resources and deliver high-quality customer service.
This course will also teach you how to support innovation and change initiatives within the workplace, communicate effectively with others and meet customer needs.
You will also study these units: Planning and informing, Looking after our customers, Document it, Being a workplace citizen and Keeping track of the financials.