Refunds and transfers

Course Withdrawal
Fee refunds will only be issued if a course withdrawal request is received at least five (5) working days prior to the date of course commencement. A 25% administration fee will be charged. No refunds will be issued for withdrawal requests received after this time.

Course Transfers
Students wishing to transfer to a future start date of the same course will be accepted if a request is received at least five (5) working days prior to the date of course commencement, and providing a suitable future course offering is available. For all transfer requests, a $35 transfer fee will apply.

Course Cancellation by the Institute
Where a course is cancelled due to unforseen circumstances, a full refund will be issued.

Refund Payment and Timing
Processing of all refunds takes a minimum of twelve (12) working days. All refunds will be made directly to the payee, and will be mailed to the payee’s address as shown on the application form. Alternatively, and only in instances where enrolment was made via the Institute’s web-based online enrolment facility, refunds will be credited back to the payee’s credit card.