Bakers Delight

Bakers Delight, Australia’s most successful franchise bakery, was established in 1980 as a single bakery on Glenferrie Road in the Melbourne suburb of Hawthorn. An Australian owned company, Bakers Delight has more than 700 bakeries employing more than 15,000 people The bakeries serve 2.5 million regular customers every week throughout Australia, New Zealand and Canada.

Roles at Bakers Delight vary from sales, baking and management to corporate support staff and franchisees. The opportunities for career advancement and training are endless. Over 30% of existing franchisees began their career as a baker or sales assistant.
 
Partnership overview – Centre of Excellence in Bakery Training
In 2000, Box Hill Institute and Bakers Delight formed a unique partnership to provide innovation and excellence in bakery training.
 
The Bakers Delight Centre of Excellence in Bakery Training at Box Hill Institute represents a significant investment in the professional development of Bakers Delight staff, and in the training and education of new entrants to the industry. It is also the venue for product research and development, testing and benchmarking activities.
 
The Centre of Excellence in Bakery Training has set a new trend in bakery training. Bakers Delight staff at this facility are not only trained to nationally-accredited standards, but also in ‘the Bakers Delight way'.
 
Apprentice benefits
The bakery apprenticeship is a nationally-accredited certificate program, the Certificate III Food Processing (Retail Baking – Bread). The course is designed to be completed by apprentices at their own pace in a way that fits their learning needs while also meeting these bakery operations.
 
Franchisee benefits
Box Hill Institute's new bakery apprenticeship course is fully flexible; the quality training is designed to meet the bakery's operational needs.
 
Franchisees can release apprentices whenever it suits. If franchisees have time to train the apprentices, they can. If they don’t have time, they can use the staff at Box Hill Institute's Centre of Excellence.
 
Box Hill Institute's staff are qualified trainers and bakers. One staff member is a former Bakers Delight production manager, so franchisees can be assured that all the training is relevant and current.