Student Support

The Centre for Student Support Services delivers free services and programs to help students succeed with their study and life goals and enjoy their time at Box Hill Institute. Some programs or support are for particular groups of students, others for any students.

To access these services, you can:

• drop in to Reception at the Nelson Campus office of the Centre for Student Support Services (Room G83 next to the cafeteria)
• visit the Centre for Student Support Services offices adjacent to the student lounges in the basements at Elgar and Whitehorse campuses 
• call (03) 9286 9891 (freecall through the black phone in the Library)
• use StudentWeb to find more information.

Student Activities and Representative Committees (SARC)

SARC runs activities, events and the student lounges. Lounges have microwaves, TV, comfortable seating and games. Through SARC you can participate in student representation and help with the magazine The Box, the diary or StudentWeb. You gain experience, develop your skills, meet other students and have some fun. For more information ring 9286 9904 or 9286 9676, or drop in to a SARC office, near the student lounges on each campus.

Educational and Personal Counselling

If you want to learn more effectively, or feel stressed or preoccupied by a personal issue, you might find it useful to talk with a professional student counsellor. Counsellors can assist with all sorts of issues, including coping with change or stress, relating to others, assertiveness, time management and study skills. There are counselling rooms on the three main campuses, as well as e-counselling options.

Workshops, Short Programs, Resources

Workshops and group programs are run throughout the year to help you with strategies and skills in study, personal development, coping, self-management, healthy living, and time and stress management. For the latest information on dates and resources on study skills, life skills and other topics, see StudentWeb.

Welfare Services

Specialist welfare officers can assist you with enquiries about fees, social security allowances and benefits, applications for course-related financial support and accommodation, including an accommodation register on StudentWeb.

Careers Counselling

You can clarify your career interests, discover new possibilities and gain a greater understanding of education and training options in consultation with the careers counsellor. The ‘Careers’ section of StudentWeb has information on events, seminars and expos, and links to useful sites.

Support for Students with Disabilities

Our Disability Liaison Service can assist students with a disability to participate in their studies at the Institute. You can consult confidentially and, if eligible, register for support (you will need recent documentation of your disability or medical condition). A learning support plan can then be negotiated and reviewed as necessary.

Learning Support

Learning support teachers can assist if you are having difficulties with either Maths or English in your courses. They can work through your class work with you to help you understand and successfully complete your course.

VCAL — an Applied Learning Qualification for Younger Students

If you are looking for pathways to further study at TAFE and/or employment (for example, apprenticeships), a Victorian Certificate of Applied Learning (VCAL) program could be for you.

VCAL is a hands-on option for years 11 and 12 students. It gives you practical, work-related experience, extends literacy and numeracy skills and builds on personal skills, which are important for life and work.

Like VCE, VCAL is a recognised qualification.

Support for Younger Students and the Youth Pathways Program

The Youth Pathways Program supports young people between 15 and 19 years of age in identifying and developing goals and plans relating to education, training, employment and personal issues. Specialised individual support is available to help you complete your course and achieve your goals.

Support for Indigenous Students

If you are a student of Indigenous background, you may choose to liaise with the Koori liaison officer, who can provide cultural, study and general support to Indigenous students. The Koori liaison officer can also help in the Institute’s cross-cultural awareness and its delivery of productive educational pathways for Indigenous students.