Bakers Delight

About Bakers Delight

Bakers Delight has evolved from a single bakery in Hawthorn, Melbourne in 1980 to today the world's leading retail bakery employing approximately 15,000 people in 700 bakeries across Australia, New Zealand and Canada.

Committed to international expansion, Bakers Delight has almost 35 franchises in New Zealand, and 40 bakeries in Canada.

In March 2007, Bakers Delight will embark on the North American market, opening their first store in Seattle and will open another 10 bakeries in the next 12 months. 

Bakers Delight presents a range of career paths and opportunities for both self and career development. Positions vary from bakery staff, to bakery managers, to franchisees, to corporate support staff – the opportunities for career advancement and career shifts, are endless. For instance over 30% of our existing franchisees began their career as a baker or sales assistant.

Partnership overview – Centre of Excellence in Bakery Training

In 2000, Box Hill Institute and Bakers Delight formed a unique partnership to provide innovation and excellence in Bakery training.

The Bakers Delight Centre of Excellence in Bakery Training at Box Hill Institute represents a significant investment in the professional development of Bakers Delight people, and in the training and education of new entrants to the industry. It is also the venue for product research and development, testing and benchmarking activities.

The Centre of Excellence in Bakery Training has set a new trend in bakery training. Bakers Delight stakeholders being trained at this facility are not only trained to nationally-accredited standards but also in 'the Bakers Delight way'.

Apprentice benefits

The bakery apprenticeship is a nationally-accredited certificate program, the 'Certificate III Food Processing (Retail Baking – Bread)'. The course is designed to be completed by apprentices at their own pace in a way that fits their learning needs while also fitting in with the bakery operations.

Franchisee benefits

Box Hill Institute's new bakery apprenticeship course is fully-flexible; the quality training is designed to meet the bakery's operational needs.

Franchisees can release apprentices whenever it suits. If franchisees have time to train the apprentices, they can, if they don’t have time, then they can use the staff at Box Hill Institute's Centre of Excellence.

Box Hill Institute's staff are qualified trainers and bakers; one staff member is an ex Bakers Delight Production Manager, so franchisees can be assured that all the training is relevant and up-to-date.

Partnership overview – Delightful Lunches Practice Firm

Bakers Delight has sponsored the 'Delightful Lunches Practice Firm' in Box Hill Institute's Centre for Business Programs since 1998. The Practice Firm provides office administration students with the opportunity to learn and practice their skills in a simulated office environment.

Student benefits

Students from the Centre for Business Programs have the opportunity to trade with other Practice Firms around the world. Students can also participate in the annual Trade Fair held at a different location each year.

Staff from the Bakers Delight corporate office visit the Practice Firm to share their experiences and knowledge with students and staff.