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Diploma of Business (Frontline Management)

National Code: BSB51004
Centre: Management and Small Business
Location: Elgar Campus, Industry Site
Enquiries: 1300 BOX HILL (1300 269 445)
Email: courseinfo@bhtafe.edu.au
Study Area: Management


Jump to: Units of Competency |

What does this course involve?

This course is designed for frontline, or ‘first-line,’ managers wanting to develop and expand on their leadership and people management skills.

Apart from studying how to ensure a safe workplace for your staff, you’ll learn how to inspire your team to work effectively and efficiently.

You’ll learn how to drive effective workplace relationships, manage personal work priorities and develop a workplace learning environment.

Gain valuable skills in facilitating continuous improvement and leading change within your workplace.

What employment opportunities will I have?

This course may provide you with employment opportunities as a frontline manager or team leader.


As a student, the Institute’s Employment Service is your first port of call for advice on gaining employment in this field, and can be contacted on 1300 BOX HILL (1300 269 445).

Accreditation

Nationally Recognised

What further study options will I have?

You may wish to progress into the Advanced Diploma of Business Management.

Can I apply?

  • Prior management qualifications and/or work experience in a management or team leader position is preferred but not essential

How do I apply?

Direct Entry - Rolling enrolments

If you have any queries, please contact the Institute on 1300 BOX HILL (1300 269 445).

How will I be selected for this course?

  • Individual Interview
  • Assessment of Application

Length of course

Part time 1 year (2 days per week)
Part time 2 years (1 evening per week)

Where will I study?

Elgar Campus, Industry Site

What costs and other fees should I expect?

Both Self Funded $AUD (contact the Institute) and Government Funded.
Places in this course may be available using either government funding or student funding. Contact the Institute for further information about the fees and charges associated with this course.

How will I be assessed?

  • Oral presentation
  • Written assessment
  • Practical assessment

Will my previous experience or study count?

Recognition of Prior Learning (RPL) or Recognition of Current Competencies (RCC) takes into account the knowledge and skills you’ve already gained through your previous education and work. This may be through formal or informal training, paid or unpaid work experience, and can earn you credit if relevant to your chosen course.

Units of Competency

Units of Competency

BSBFLM511B Develop a workplace learning environment 60 hr
BSBMGT505A Ensure a safe workplace 60 hr
BSBFLM512A Ensure team effectiveness 60 hr
BSBFLM510B Facilitate and capitalise on change and innovation 60 hr
BSBFLM503B Manage effective workplace relationships 60 hr
BSBCMN419A Manage projects 60 hr
BSBFLM507B Manage quality customer service 60 hr
BSBFLM501B Manage personal work priorities and professional development 60 hr
BSBFLM509B Facilitate continuous improvement 60 hr
BSBFLM514A Manage people 60 hr
BSBFLM505B Manage operational plan 60 hr

See Also



Enquire about this course