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Certificate II in Business

Traineeship

Traineeship option available

National Code: BSB20101
Centre: Business Programs
Location: Elgar Campus, Industry Site
Enquiries: 1300 BOX HILL (1300 269 445)
Email: courseinfo@bhtafe.edu.au
Study Area: Business
Study Area Sub Category: Administration


Jump to: Units of Competency |

What does this course involve?

If you want to get a start in an administrative or clerical role, you’ll need basic business skills. This course gives you a solid grounding in skills that apply to all business roles.

This is the Traineeship version of the Certificate II in Business. You can take this course if you have a training contract with an employer and have previously registered with an Australian Apprenticeship Centre.

This course covers essential skills, such as communication, teamwork, use of business technology, processing financial documents and information handling.

This course delivers foundation knowledge and skills required to enter employment as a clerical or administrative worker across all industries.

What employment opportunities will I have?

This course can lead to jobs such as:

  • Receptionist
  • Clerical assistant
  • Office assistant
  • Call centre operator
  • Administration assistant


As a student, the Institute’s Employment Service is your first port of call for advice on gaining employment in this field, and can be contacted on 1300 BOX HILL (1300 269 445).

Accreditation

Nationally Recognised

What further study options will I have?

After completing this course, you can continue on to study Certificate III in Business Administration.

Can I apply?

  • You must be 16 years or over (or mature age)
  • You must have a training contract with an employer
  • You must have previously registered with an Australian Apprenticeship Centre

How do I apply?

Direct Entry - Rolling enrolments

If you have any queries, please contact the Institute on 1300 BOX HILL (1300 269 445).

How will I be selected for this course?

  • No Selection Process Required

Length of course

Full time 18 months

Where will I study?

Elgar Campus, Industry Site

What costs and other fees should I expect?

Government Funded
This course attracts Victorian Government funding. For information about Fees and Charges please click here. This qualification may also be provided on a fee for service basis to industry, interstate or international students.

How will I be assessed?

  • Written assessment
  • Practical assessment
  • Workplace Assessment

Will my previous experience or study count?

Recognition of Prior Learning (RPL) or Recognition of Current Competencies (RCC) takes into account the knowledge and skills you’ve already gained through your previous education and work. This may be through formal or informal training, paid or unpaid work experience, and can earn you credit if relevant to your chosen course.

Units of Competency

COMPETENCY OUTLINE

BSBCMN201A Work effectively in a business environment 20 hr
BSBCMN202A Organise and complete daily work activities 15 hr
BSBCMN203A Communicate in the workplace 40 hr
BSBCMN204A Work effectively with others 25 hr
BSBCMN205A Use business technology 30 hr
BSBCMN206A Process and maintain workplace information 30 hr
BSBCMN207A Prepare and process financial/business documents 40 hr
BSBCMN208A Deliver a service to customers 20 hr
BSBCMN211A Participate in workplace safety procedures 20 hr
BSBCMN212A Handle mail 15 hr
BSBCMN213A Produce simple word processed documents 60 hr
BSBCMN214A Create and use simple spreadsheets 20 hr

Enquire about this course