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Certificate III in Retail Supervision

(Traineeship)

Traineeship option available

National Code: WRR30102
Centre: Business Programs
Location: Elgar Campus, Industry Site
Enquiries: 1300 BOX HILL (1300 269 445)
Email: courseinfo@bhtafe.edu.au


Jump to: Units of Competency |

What does this course involve?

If you want to advance your career in Australia’s ever-expanding retail industry, this traineeship will prepare you for positions such as senior retail assistant or supervisor.

You must have a training contract with an employer and have previously registered with a New Apprenticeship Centre.

You will learn the skills and knowledge needed to move from trainee to higher positions such as senior retail assistant or supervisor.

You’ll learn advanced techniques such as how to operate retail information technology systems, how to produce financial reports and how to maintain and order stock.

You will also learn leadership skills to enable you to coordinate work teams, implement staff training and maintain employee relations.

What employment opportunities will I have?

The retail industry is one of Australia’s largest and is constantly expanding. On completion of this course, you will be eligible for employment in the field of retail operations, in positions such as senior retail assistant or supervisor.


As a student, the Institute’s Employment Service is your first port of call for advice on gaining employment in this field, and can be contacted on 1300 BOX HILL (1300 269 445).

Accreditation

Nationally Recognised

What further study options will I have?

After this course, you may be able to apply for similar courses at a more advanced level at other institutions.

Can I apply?

  • You must be 16 years or over (or mature age)
  • You must have a training contract with an employer
  • You must have previously registered with a New Apprenticeship Centre (NAC)

How do I apply?

Direct Entry - Rolling enrolments

If you have any queries, please contact the Institute on 1300 BOX HILL (1300 269 445).

How will I be selected for this course?

  • No Selection Process Required

Length of course

Full time 2 years

Where will I study?

Elgar Campus, Industry Site

What costs and other fees should I expect?

Government Funded
This course attracts Victorian Government funding. For information about Fees and Charges please click here. This qualification may also be provided on a fee for service basis to industry, interstate or international students.

How will I be assessed?

  • Written assessment
  • Practical assessment
  • Workplace Assessment

Will my previous experience or study count?

Recognition of Prior Learning (RPL) or Recognition of Current Competencies (RCC) takes into account the knowledge and skills you’ve already gained through your previous education and work. This may be through formal or informal training, paid or unpaid work experience, and can earn you credit if relevant to your chosen course.

Units of Competency

Core Units of Competency (all units must be completed)

WRRCS4B Coordinate interaction with customers 36 hr
WRRER2B Coordinate work teams 36 hr
WRRER3B Maintain employee relations 36 hr
WRRLP3B Maintain store safety 36 hr
WRRLP4B Maintain store security 18 hr

Elective Units (a total of 4 units must be completed)

BSZ404A Train small groups 30 hr
WRRI5A Maintain and order stock 36 hr
WRRM3B Coordinate merchandise presentation 36 hr
WRRS3B Coordinate sales performance 36 hr

Enquire about this course