Duration
1 year
Intake dates
January and July
What does this course involve?
Wide ranging, practical, relevant and with paid work experience, this course provides real workplace skills at an operational and supervisory level.
Training includes:
- industry mandatory certificates such as Responsible Service of Alcohol and Hygiene for Food Handlers
- hotel reception services
- bar and waiting skills
- food and beverage product knowledge including wine
- housekeeping/room attendant skills
- inventory control
- providing superior customer service
- organising functions
- sales and promotions
- staff supervision
- business unit operations including financial, office and computer skills
- essential workplace skills such as occupational health and safety, working with people from different backgrounds
- your choice of basic commercial cookery or event management.
You will be encouraged to participate in industry competitions. Past students have won the State and National Student Waiter of the Year Awards, the Catermind Quiz and TGI Fridays World Championship Cocktail Bartending, regional World Skills (Restaurant Service).
Entrance requirements
Australian Year 12 or equivalent with a pass. Relevant senior employment experience in industry will be considered.
English Language Proficiency
A minimum IELTS overall score of 5.5 (Academic).
A minimum TOEFL score of 530 for paper examination; 179 for computer based and 71 for Internet based.
Special admission requirements
None.
Cost
Aus $9,500 per year
plus additional course levy $750, materials fee $295, uniform and tools ($500 approx.)
What employment opportunities will I have?
You are encouraged to seek part-time work in the industry while you study. Most students are successful in finding work, such as a bartender or waiter, early in the course.
This course may provide you with employment opportunities as a:
- waiter
- bartender
- room attendant
- porter
- receptionist
- kitchen assistant
- back office support
- functions assistant
- promotions or sales representative
You may find employment in:
- hotels
- motels
- bars
- restaurants
- cafes
- clubs
- function rooms
- entertainment venues
- sports arenas
- hospitals
- bottle shops
- canteens
You may be able to seek operational positions in your area of expertise and supervisory positions once you have appropriate experience.
As a student, the Institute’s Employment Service is your first port of call for advice on gaining employment in this field, and can be contacted on
1300 BOX HILL (1300 269 445).
What further study options will I have?
You may wish to progress onto the Diploma or Advanced Diploma of Hospitality Management.
You may also choose to complete your program in one of Box Hill Institute's partner schools in the USA or Canada.
Accreditation
Nationally Recognised
Course Structure
The course is delivered across five days per week for approximately 33 hours per week. You may need to work some weekends to deliver functions/events.
From week three of your Food and Beverage semester you will be working in Fountains, our training restaurant, serving real customers. You will also have the opportunity to obtain paid employment at a range of events such as the Australian Grand Prix (March) and the Spring Racing Carnival (November). Additional opportunities are offered to selected students to work at Melbourne's sporting and social events as well as at four and five star hotels - all of which supplement the learning, making it practical, relevant and fun.
Theory subjects are delivered in a practical way wherever possible and incorporate work-related projects. Computer skills are taught to assist you in completing written assignments.
Many units are delivered alongside other units in a 'cluster'. Cluster delivery enables you to experience real life situations in training. For example, when in Fountains Restaurant, it is necessary to combine skills from many units in order to provide effective customer service. Details of clusters and units appear below.
The Certificate IV in Hospitality (Supervision) is the first stage of the pathway to the Advanced Diploma of Hospitality Management. For course content for this stage, please refer to the Units of Competency section below
