What does this course involve?
If you’re looking to start a career in sales or develop your existing knowledge of sales, this course will give you the essential training to become an effective salesperson.
This course will teach you how to develop product knowledge, identify and present sales solutions and secure customer commitment.
You’ll gain communication skills, learn how to interact with customers and develop your ability in marketing and management.
You’ll learn how to use your initiative within a business environment, handle business documents and deliver high-quality customer service.
What employment opportunities will I have?
This course may provide you with employment opportunities as:
- sales staff
- call centre/customer contact operators
- sales assistants
- sales representatives
- customer service clerks
As a student, the Institute’s Employment Service is your first port of call for advice on gaining employment in this field, and can be contacted on
1300 BOX HILL (1300 269 445).
Accreditation
Nationally Recognised
What further study options will I have?
You may wish to progress into the Certificate IV in Business (Marketing) or other business-related courses. You may be eligible to receive some credit for studies already undertaken.
Can I apply?
- You must have successfully completed Year 12 VCE or its equivalent, or have one year relevant industry experience
- You must possess the motivation and enthusiasm to complete this course of study
- You must demonstrate an ability to collect, analyse and organise information and correspond effectively
- You must demonstrate a genuine interest in becoming a sales assistant
How do I apply?
Direct Entry - Rolling enrolments
If you have any queries, please contact the Institute on 1300 BOX HILL (1300 269 445).
How will I be selected for this course?
- No Selection Process Required
Length of course
The time taken to complete this course will vary depending on the individual input.
Where will I study?
Off campus
What costs and other fees should I expect?
Government Funded
This course attracts Victorian Government funding. For information about Fees and Charges please click here. This qualification may also be provided on a fee for service basis to industry, interstate or international students.
How will I be assessed?
Will my previous experience or study count?
Recognition of Prior Learning (RPL) or Recognition of Current Competencies (RCC) takes into account the knowledge and skills you’ve already gained through your previous education and work. This may be through formal or informal training, paid or unpaid work experience, and can earn you credit if relevant to your chosen course.