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Certificate II in Business

National Code: BSB20101
Centre: Off Campus
Location: Off campus
Enquiries: 1300 BOX HILL (1300 269 445)
Email: courseinfo@bhtafe.edu.au
Study Area: Business


Jump to: Units of Competency |

What does this course involve?

This course will give you the basic skills and knowledge to help you seek entry-level clerical or administration work in a range of industries.

You’ll learn how to work effectively in a business environment, communicate with others and deliver customer service.

You’ll learn how to handle mail, produce simple documents and spreadsheets and participate in workplace safety procedures.

What employment opportunities will I have?

This course may provide you with employment opportunities as an entry-level clerical-administrative worker across a range of industries.


As a student, the Institute’s Employment Service is your first port of call for advice on gaining employment in this field, and can be contacted on 1300 BOX HILL (1300 269 445).

Accreditation

Nationally Recognised

What further study options will I have?

You may wish to progress into the Certificate III in Business Administration.

Can I apply?

  • You must have successfully completed Year 12 VCE or its equivalent, or have one year’s relevant industry experience
  • You must possess the motivation and enthusiasm to complete this course of study
  • You must demonstrate an ability to collect, analyse and organise information and correspond effectively
  • You must demonstrate a genuine interest in becoming a clerical or administrative worker

How do I apply?

  • Direct Entry - Rolling enrolments
  • If you have any queries, please contact the Institute on 1300 BOX HILL (1300 269 445).

    How will I be selected for this course?

    • No Selection Process Required

    Length of course

    The time taken to complete this course varies depending on the individual.

    Where will I study?

    Off campus

    What costs and other fees should I expect?

    Government Funded
    This course attracts Victorian Government funding. For information about Fees and Charges please click here. This qualification may also be provided on a fee for service basis to industry, interstate or international students.

    How will I be assessed?

    • Written assessment

    Will my previous experience or study count?

    Recognition of Prior Learning (RPL) or Recognition of Current Competencies (RCC) takes into account the knowledge and skills you’ve already gained through your previous education and work. This may be through formal or informal training, paid or unpaid work experience, and can earn you credit if relevant to your chosen course.

    Units of Competency

    Compulsory Common Administration Module

    BSBCMN211A Participate in workplace safety procedures 20 hr

    Common Administration Modules

    BSBCMN201A Work effectively in a business environment 20 hr
    BSBCMN202A Organise and complete daily work activities 20 hr
    BSBCMN203A Communicate in the workplace 40 hr
    BSBCMN204A Work effectively with others 15 hr
    BSBCMN205A Use business technology 30 hr
    BSBCMN206A Process and maintain workplace information 30 hr
    BSBCMN207A Prepare and process financial/business documents 40 hr
    BSBCMN208A Deliver a service to customers 20 hr
    BSBCMN209A Provide information to clients 20 hr
    BSBCMN210A Implement improved work practices 30 hr
    BSBCMN212A Handle mail 15 hr
    BSBCMN213A Produce simple wordprocessed documents 60 hr
    BSBCMN214A Create and use simple spreadsheets 20 hr
    BSBCMN215A Participate in environmental work practices 20 hr

    Enquire about this course